Privacy Notice

Your privacy is important to us. Please read this Privacy Notice carefully to learn how Max Supply Co. (“Max Supply,” “we,” “our,” or “us”) collects, uses, shares, and otherwise processes information relating to individuals (“Personal Data”).

Max Supply is the controller of your Personal Data as described in this Privacy Notice, unless specified otherwise. This Privacy Notice applies to the collection and processing of Personal Data when you:

• Visit our websites and online store that link to this Privacy Notice;
• Create an account, place an order, or otherwise transact with us;
• Visit our branded social media pages;
• Communicate with us (including emails, phone calls, texts, or chat); or
• Register for, attend, or take part in our events, promotions, or contests.

Collection of Personal Data

We collect three types of Personal Data from you:

Information You Provide: Includes personal identifiers, contact details, shipping and billing addresses, order and payment information, account credentials, and any other data you submit to us directly.

Information We Collect Automatically: We automatically collect information about your use of our websites and services using cookies and other tracking technologies (e.g., IP address, browser type, geolocation, device identifiers, and website interactions).

Other Information We Collect: We may receive Personal Data from third parties or public sources (e.g., commercial interactions, fraud-prevention data, or internet activity data).

If you provide us with Personal Data relating to other individuals, you represent that you have the authority to do so and have obtained necessary consent for that information to be used in accordance with this Privacy Notice.

Types of Personal Data We May Collect

• Identifiers (e.g., name, email address, phone number, IP address)
• Records about you (e.g., account details, order history, communications)
• Demographic information
• Financial and commercial information (e.g., billing details, purchase history)
• Internet or online activity information
• Geolocation data
• Sensitive personal information (e.g., account log-in credentials, precise geolocation, certain communications data)
• Inferences drawn from the above categories

How We Process Personal Data

We process Personal Data for the following purposes:

• Providing our website, online store, products, and services
• Processing, fulfilling, and shipping your orders and managing returns
• Processing payments and preventing fraudulent transactions
• Creating and administering your account and authenticating you when you sign in
• Internal business operations (accounting, auditing, reporting, security, IT administration)
• Product development and improvement (debugging, quality assurance, research, design of new features)
• Responding to inquiries (support, communications, quality assurance)
• Creating de-identified and/or aggregated data
• Marketing and advertising (where legally permitted, including consent where required)
• Legal and compliance obligations (government reporting, litigation, regulatory requests)
• Corporate transactions (mergers, acquisitions, reorganizations, or sales of assets)

Payment Processing

We use third-party payment processors, including Stripe, to process payments. When you pay for an order, your payment card details are collected and processed directly by our payment processor in accordance with its own privacy policy and applicable payment-card security standards. We do not store full payment card numbers on our systems.

Accounts and Authentication

If you create an account, we use a third-party identity provider to authenticate you and secure your sign-in. We process your account credentials and related session information to keep your account secure and to recognize you across visits.

Cookies and Tracking Technologies

We use cookies and similar technologies that are strictly necessary to operate the site (for example, to keep items in your cart and maintain your signed-in session), as well as analytics technologies (such as Google Analytics) to understand how the site is used and to improve it. Where required by law, we obtain your consent before setting non-essential cookies, and you can change your choices at any time using the “Privacy choices” link in the footer of every page.

Your Privacy Choices

Depending on where you live, you may have rights to access, correct, delete, or port your Personal Data, and to opt out of the “sale” or “sharing” of Personal Data or certain targeted advertising. You can exercise your cookie and advertising choices through the “Privacy choices” link in our footer. We honor Global Privacy Control (GPC) browser signals as a valid opt-out of sale and sharing. To exercise other rights, contact us using the details below.

Disclosures to Third Parties

We may share Personal Data with:

• Max Supply’s affiliates and subsidiaries;
• Third-party service providers (e.g., hosting, analytics, payment processors, identity providers, logistics and shipping providers);
• Vendors necessary to complete requested transactions;
• Law enforcement or regulators to comply with legal obligations;
• Transactional parties in the event of a corporate merger, sale, or reorganization;
• The public, where you post or share Personal Data in public areas of our services;
• Entities to which you have consented.

We may also share de-identified or aggregated data for lawful purposes.

Data Retention

We retain Personal Data for as long as necessary to fulfill the purposes described in this Privacy Notice, including to provide our services, complete and support your orders, and comply with our legal, accounting, tax, and reporting obligations. When Personal Data is no longer needed, we delete or de-identify it.

Exclusions

This Privacy Notice does not apply to:

• Personal Data we process on behalf of customers as a processor or service provider; or
• Personal Data of employees, job applicants, or others processed for employment-related purposes.

Changes to This Notice

We may update this Privacy Notice from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Notice, please contact us: